NodeTele 点阵加速 is committed to protecting internet freedom and personal privacy. We make every effort to collect the minimum amount of information necessary to reasonably provide our services. With the smallest possible data collection cost, we operate a world-class VPN service in the digital world.

When you register an account, we collect the minimum amount of personally identifiable information, and sometimes no information at all. When you use our VPN service, we do not record your communication content, nor do we record your DNS queries. However, to prevent abuse and criminal activity through our services, we retain traffic metadata records: source address, source port, relay address, relay port, destination address, destination port, traffic type, data volume, time, and anonymous account ID.

This Privacy Policy will help you understand how NodeTele 点阵加速 ("NodeTele 点阵加速", "we" or "our") collects, stores, and uses data.

1. Types of Information

NodeTele 点阵加速 collects three types of information.

• Account Information

To manage your NodeTele 点阵加速 subscription, we need to collect certain information. This may include your email address, account password, order history, payment information, and your name (optional).

• Aggregated Application and VPN Connection Statistics

To optimize service and customer support experience, we collect a minimal amount of usage data. This may include connection statistics, data usage, and connection interruptions. Such statistics are anonymized and not associated with user accounts.

• Anonymous VPN Connection Diagnostics and Crash Reports

To better optimize our services, we collect anonymous VPN connection diagnostics and crash reports. These data do not include any personal or account information.

2. Personal Information

NodeTele 点阵加速 collects your personal information for account maintenance purposes. We require users to provide a valid email address, a secure password for the account, and at least one valid payment method. This allows us to contact you via email, protect your account with a password, and process payments for our services. The specific information collected depends on the payment method you choose. To minimize the amount of personal data you provide to us, we recommend using cryptocurrency for payment.

For certain payment methods, our website may redirect you to a third-party payment processor’s site to complete the transaction. To understand how they protect privacy, please refer to the third-party payment processor’s privacy policy.

NodeTele 点阵加速 may use your email address for the following purposes:

• Account management: email verification, password reset
• Communicating with you about your services: traffic usage alerts, order notifications, invoice notifications, service suspension/resumption, service creation/termination, etc.
• Payment notifications
• Sending announcements and updates
• Responding to your inquiries and service requests
• Sending marketing messages such as NodeTele 点阵加速 promotions, user surveys, invitations, and other messages related to NodeTele 点阵加速 ("marketing emails")

NodeTele 点阵加速 only uses your personal information for the purposes listed in this policy. We do not sell your personal information to any third party.

3. Aggregated Application and VPN Connection Statistics

We ensure that we do not retain logs of customers' browsing history, traffic destinations, data content, IP addresses, or DNS queries. Therefore:

• We do not know which specific websites or services a user has visited.
• We do not know whether a specific user connected to a particular VPN server or which IP address they used.
• We do not know from which IP address a user accessed our VPN servers.

Therefore, even if we were legally compelled to provide such data, we would be unable to comply, as we do not possess such information.

However, to provide effective customer support and improve service quality, NodeTele 点阵加速 collects the following information about VPN usage:

• Apps and App Versions
  o We collect app and version information to help our support team resolve technical issues for customers.

• Successful Connections
  o We record successful connections between customers and our servers while removing personal information. We also monitor concurrent connections (sessions) between users and servers. However, such session data are not permanently stored; they are only used for monitoring service quality, limiting concurrent connections, and detecting abuse.

• Total Bandwidth Optimization
  o We periodically collect user data consumption. Although some plans offer unlimited data, certain users consume 10 times more traffic than average customers, which may affect service quality for others. We may suspend their service until they provide a reasonable explanation.

Summary: We collect the minimal amount of usage data necessary to maintain and improve service quality. The collected data may indicate, for example, that a device connected to our Hong Kong VPN server on Tuesday using a service account and transmitted a certain amount of data every 10 minutes during the connection. This device cannot be uniquely identified as responsible for any online activity, as many other users access the same server simultaneously.

4. Application Diagnostics and Crash Reports

With your permission, we collect anonymous application diagnostic data, including crash reports, available diagnostics, and connection diagnostics. We use these data to help identify service issues and optimize network performance. They are not linked to any NodeTele 点阵加速 user.

If you choose to share such data with NodeTele 点阵加速, we will collect the following anonymous information:

• Diagnostic data about whether and how VPN connection attempts failed.
• Speed test data.
• Latency test data.
• Application diagnostics, including crash reports and available diagnostic data, which do not include personally identifiable information.

You may enable or disable the sharing of such diagnostic data at any time in the app’s settings menu.

5. Jurisdiction and Applicable Law

NodeTele 点阵加速 is incorporated and headquartered in Hong Kong. Hong Kong law does not require ISPs or web service providers to retain any customer information, logs, or metadata related to customers.

6. Support Communication and Feedback

NodeTele 点阵加速 retains all communication records from visitors and customers. Depending on how you contact us, we may collect your email address and any other information you provide. Access to complete communication history helps our support team provide more customized services.

For support tickets and live chat, we use Crisp as our third-party service provider. These providers store your full communication history in their systems.

7. Cookies and Mobile Identifiers

• NodeTele 点阵加速 Cookies
  o We set cookies in visitors’ browsers to remember language preferences, attribute traffic sources to marketing channels, track affiliate conversions, and mark sessions as logged in after login. Cookies may include session identifiers and user identifiers but do not contain personal information.
  o However, if you choose to disable cookies, our website may not function properly.

• Third-Party Cookies
  o NodeTele 点阵加速 uses third-party services such as Google Analytics and AdWords. Cookies from such services are used to collect statistical report data. For example, we may generate reports on how long users stay on the website or how many visitors access specific pages.
  o NodeTele 点阵加速 uses online marketing platforms (such as Google AdWords) to display ads on third-party websites (including Google) to users who visited our website. We may display ads on Google search results pages or sites in the Google Display Network.

• Mobile Identifiers
  o These do not contain your name or email address. NodeTele 点阵加速 uses mobile identifiers to generate statistics related to marketing channels and advertising partners, including user sources and NodeTele 点阵加速 mobile app registration information.

8. Third-Party Websites

This site may contain links to external websites that are not part of the NodeTele 点阵加速 domain. NodeTele 点阵加速 is not responsible for the proprietary policies or content of such external websites.

9. Consent and Age Restrictions

By using the website, content, applications, software, or services, you agree to our Terms of Service and Privacy Policy regarding how we handle your information.

This service is intended for adults aged 18 and older. If you believe your child has provided information to us, please notify us immediately.

10. EU Users

NodeTele 点阵加速 is committed to protecting user privacy worldwide. Our existing practices reflect this by minimizing data collection and ensuring that users control their personal information. The EU’s General Data Protection Regulation (GDPR) requires us to outline these practices specifically for EU users.

Under GDPR, we collect and process data described in this Privacy Policy under one of the following circumstances:

• To fulfill our contractual obligations to users, including:
  o Providing requested services and applications.
  o Managing user subscriptions and processing payments.
  o Providing customer support.

• For legitimate business interests, including:
  o Improving the quality, reliability, and effectiveness of our website, services, and applications.
  o Communicating with customers to provide information and request feedback related to our services and applications.
  o With user consent, which can be withdrawn at any time.

You may contact us at [email protected] to exercise your GDPR rights, including access, transfer, correction, deletion, or objection to the processing of your personal data.

11. Changes to the Privacy Policy

In accordance with applicable privacy laws and principles, we may modify this Privacy Policy from time to time without prior notice. Your continued use of this website or service constitutes acceptance of our updated Privacy Policy.

12. How to Contact NodeTele 点阵加速

If you have any questions about our Privacy Policy or how we handle your information, please contact NodeTele 点阵加速 at [email protected].